FAQ

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

Our standard process is the Direct to Garment (DTG) method of printing. That means we can create photo-quality prints.

Direct-to-garment, or DTG printing, is a method that sprays ink onto garments and is similar to printing on paper. DTG printing technique is an excellent option for those who want to add complex, multi-color designs on t-shirts, hoodies, tote bags, and other similar fabric items.

DTG-printed designs soak into the clothing fibers, that way the prints:

DTG designs are printed using non-toxic vegan inks that ensure the garments are safe for adults and children. Have your designs printed with machines that are energy-efficient, produce zero wastewater, and are a sustainable choice for you.

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● USA: 3–4 business days ● Europe: 6–8 business days ● Australia: 2–14 business days ● Japan: 4–8 business days ● International: 10–20 business days.

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address

● Ask your local post office if they have your package

● Stop by your neighbors in case the courier left the package with them

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@meekaa.eu.

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@meekaa.eu within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@meekaa.eu!

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at support@meekaa.eu with photos of wrong/damaged items and we’ll sort that out for you.

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at support@meekaa.eu within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

First of all, please contact us before returning any product.

Damaged mislabeled items

We’re sorry to hear that your product arrived damaged or mislabeled. Our team will look into the order, so please share a detailed description of the problem and add quality photos where we can see the issue. We’ll be happy to assist and reship the product for you. Please do so within 7 days after you received the product. See more in Return Policy.

Size exchanges

We’re sad to hear that you wish to return your order. Our return policy doesn’t cover products ordered in the wrong size. Because of that, we won’t be able to issue you a refund for the order. Thank you for understanding.

Buyer’s remorse

We’re sorry to hear that you wish to return your order. Our return policy doesn’t cover buyer’s remorse so we won’t be able to issue you a refund for the order. Thank you for understanding.